Shipping policy

Shipping policy

The average delivery time of the orders made on our website vary between 2 and 4 weeks. The arrival of your shipment will depend on product availability and final destination. The total delivery time may be also affected by factors, like national Israeli Holidays, or holidays on the side of recipient, or weather conditions. This means you can expect the shipment to arrive up to 4 weeks (maximum) after placing the order.

The delivery service we provide does not cover any local or Federal Taxes in the country of destination, and, if required, will be charged to recipient by the carrier. 

We ship the majority of our products using EMS Global or Express Mail Service (USPS in USA), which takes different amount of days, depending on the destination, and requires signature upon delivery. EMS does not offer weekend delivery or delivery to P.O. Boxes or APO/FPO.

Many of our items require a special order or customization, we maintain the right to notify you within 48 hours if your item is out of stock. We will update you immediately as to how long it will take to create the piece you ordered. In most cases it takes about three to four weeks to produce and then some time to be delivered, we will we inform you in such case what would be the delivery date.

Certain products require an extra shipping fee per shipment. Those products and fees include:

Challah Board with Matching Knife – $150
Challah Cover – $60

Chandelabra – $500

Candlesticks – $80

Chanukiah – $500

Kiddush Cup – $60

Kiddush Set – $80

Mezuzah Case – $60

Talit Set – $60

Torah Case – $900

Washing Cup – $60

Advisory for those shipping outside of Israel and the U.S.:
We advise you to check with your local customs office regarding the possibility of additional duty and taxes imposed on your shipment for orders being shipped outside of Israel and the U.S. Please understand that these additional fees are not reflected in the prices on this site and are not under our control. It is the customer’s responsibility to pay these fees in order to receive his or her shipment. We also do not take responsibility for delivery delays due to severe weather, natural disasters or strikes, holiday seasons, We also do not take responsibility for delivery delays due to severe weather, natural disasters or strikes, or holiday seasons.

 

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